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Frequently Asked Questions

  1. Pristine Auction
  2. General

General

Questions

  • What is the Buyer's Premium?
  • Where did the auction that I was watching go?
  • What are all the Auction Types?
  • What are stock images and why are they used?
  • What is a Beckett Value?

Items & Authentication

  • What is a custom jersey?
  • What is a player hologram?
  • Why isn’t the authentication website verifying my recent purchase?
  • Why didn’t my item come with a matching physical Certificate of Authenticity (COA)?
  • For autograph authentication, what is an ALOA?

Gift Cards

  • How do I redeem a gift card that I’ve received?
Pristine Auction For more assistance email help@pristineauction.com