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Frequently Asked Questions
Pristine Auction
General
General
Questions
What is the Buyer's Premium?
Where did the auction that I was watching go?
What are all the Auction Types?
What are stock images and why are they used?
What is a Beckett Value?
Items & Authentication
What is a custom jersey?
What is a player hologram?
Why isn’t the authentication website verifying my recent purchase?
Why didn’t my item come with a matching physical Certificate of Authenticity (COA)?
For autograph authentication, what is an ALOA?
Gift Cards
How do I redeem a gift card that I’ve received?