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Frequently Asked Questions

  1. Pristine Auction
  2. Shipping

Shipping

General Questions

  • Can all my invoices ship with the carrier of my choice?
  • I am missing one of my items.
  • Is there a way to have my invoice expedited?
  • Can I come pick up my items at the Pristine Auction warehouse?
  • The item I received is damaged or misrepresented, can I return it?
  • Do you ship internationally?
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Hold To Combine

  • Can I combine items from multiple auctions to save on shipping?
  • How do I ship the items I’ve been listing as "Hold to Combine"?
  • Can I change an order status from "ship now" to "hold to combine"?
  • Are items that ship from approved vendors still eligible for combined shipping?
  • Do you offer combined shipping rates?
Pristine Auction For more assistance email help@pristineauction.com