Adding or Updating Profile Information

Customers can manage and update their account information directly through their Pristine Auction profile settings.

Accessing Your Profile Settings

To access your account settings:

1. Log into your Pristine Auction account
2. Click your username located in the upper-right corner of the website
3. Select “Profile” from the dropdown menu

Information You Can Update

Within your profile settings, you can manage and update:

• Personal information
• Shipping addresses
• Notification preferences
• Payment methods
• Password and login credentials

Updating Payment Information

When updating payment methods or billing information:

• Ensure billing addresses match exactly with your financial institution records
• Review all saved payment methods for accuracy before checkout

Updating Shipping Addresses

Customers are responsible for maintaining accurate shipping information on their account.

Incorrect or outdated shipping addresses may result in:

• Delivery delays
• Payment verification issues
• Failed transactions
• Returned shipments

Password and Account Security

For account security:

• Use a strong password
• Keep login credentials private
• Update passwords periodically when necessary

Important Notes

• Some account changes may require re-verification of payment methods.
• Updating your address may require previously saved cards to be re-added to the account.
• Notification preferences can also be adjusted within profile settings.

Need Assistance?

If you are unable to update your account information or experience profile-related issues, please contact Customer Service for assistance at [e-mail].

Related Articles:

• User Account Dashboard Overview
• Viewing Your Bids and Watch List
• Login and Password Issues