Checking Out and Paying for Completed Auctions

After winning an auction, you can complete payment directly through your Pristine Auction account checkout process.

How to Check Out

1. Log into your Pristine Auction account
2. Click the cart icon located in the upper-right corner of the website
3. Review your unpaid invoices and checkout details
4. Proceed through the checkout process

Adding a Payment Method

During checkout, you may:

• Select an existing saved payment method
• Add a new payment method by clicking the “+ Add” button

Please ensure all billing and shipping information is entered accurately before processing payment.

Applying Promotional Codes

If you have a promotional code:

• Enter the code before completing checkout
• Verify the discount has been applied prior to submitting payment

Important Promotional Code Information

• Promotional codes can only be used once
• Refunds or credits will not be issued for promotional codes that were not applied before checkout completion

Completing Payment

Once all required fields have been completed:

1. Review your invoice totals and shipping information
2. Click the “Process Payment” button at the bottom of the checkout page

After payment is successfully processed, your order will move into the payment verification and shipping queue.

ACH / Direct Pay Information

ACH / Direct Pay payment methods are subject to approval and verification.

Please note:

• Verification timelines may vary depending on the financial institution
• Orders will not process or ship until payment verification has been completed

Important Notes

• Customers are responsible for reviewing invoice totals before submitting payment.
• Payment failures may result in delayed shipment or bidding restrictions if invoices remain unpaid.
• Shipping costs, taxes, insurance, and applicable fees are calculated during checkout.

Need Assistance?

If you experience issues during checkout or payment processing, please contact Customer Service for assistance at [e-mail].

Related Articles:

• Accepted Payment Methods
• Payment Troubleshooting
• Payment Timelines and Unpaid Invoice Policy
• Buyer Fees and Charges